In 2006, the developer of Roster Portal worked in a Donut King franchise in Brisbane, Australia and endured the usual rostering problems of working in an environment with many casual staff. Some days he would turn up for work and asked why he was there, and others he wouldn’t turn up and got a call from the boss asking why he wasn’t! Due to inadequate systems, each instance was a result of a miscommunication of the roster.

The roster was very haphazard from a Staff perspective, so when he was promoted to store manager he then experienced how difficult it was to coordinate the roster with 20 young staff. With the staff availability chopping and changing daily, the roster would take hours each week and almost drove a young man to premature grey hair!

The program has been designed in a practical 'in-situ' environment with much of the current (and future!) features originating from customer feedback. Many thousands of hours have been invested to get Roster Portal both effective and easy to use for both the employer and employees. The resulting benefit to our customers is the program is absolutely relevant and user friendly to what is needed in the workplace.

Roster Portal now helps a broad range of businesses including Restaurants, Clubs, Franchises, Chemists, Pubs, Libraries, Respite Centres and Shopping Centre Kiosk teams.